SHIPPING AND HANDLING RATES
Our customer-friendly shipping rates are calculated on the weight of
your shipment and the type of shipping service selected (Ground, Air,
Truck etc). If your order is shipped in multiple boxes or separate
shipments the total shipping and handling charges are not affected but
are prorated across each box or shipment based on the percent of the
total order value that each box or shipment represents. You could easily
see an estimate of how much your shipping charges would be by adding an
item to the shopping cart and entering your shipping zip code.
What shipping method does CS-Direct.co
CS-Direct.co uses UPS
as the primary carrier for most small items. Should you require faster
service, UPS Seconday Day Ground (2 business days) or UPS Next Day Air
(1 business day) are available at an extra cost. All large items (over
70lbs) are shipped via Truck.
Where does CS-Direct.co ship
CS-Direct.co ships from
multiple state-of-the-art warehouse centers across the United States The
closest warehouse with stock will be automatically selected for your
When will I get my package?
Your order is thoroughly reviewed by our Credit Card Department to
ensure that the order is accurate, the payment method is valid, and you
are authorized to use this payment method. Once your order has passed
the rigorous review by our Credit Card Department, it is sent to our
warehouse for shipment. Please note, credit card processing can take up
to 3 business days (Depending on the accuracy of the information given
to us by the customer.). Further, for security reasons, voice
confirmation may be required before we can process your credit card for
payment. If the item(s) on your order are in-stock, we will ship them as
soon as possible from one of our Distribution Warehouses located
throughout the United States. If the item(s) on your order are out of
stock, they will not be shipped until we have received and processed the
backordered inventory in our warehouse.
Econoship: 4 - 9 Business Days
Ground: 1 - 5 Business Days
Second Day Ground: 2 Business Days
Next Day Air: - 1 Business Day
TOTAL TIME FOR DELIVERY:
Total time is based on the amount of time it takes to get payment
authorization, order processing, and the transit time from the carrier.
This can range from 24 hours to 10 days for in-stock items.
Regarding Truck Delivery
TV's, stands, projector
screens and other large items are shipped via truck. Truck delivery is
"Threshold Delivery" only. In most cases threshold delivery means the
item will be delivered just inside the first floor front door of your
home or office. If there are steps leading to your front door the item
will be placed in your garage or delivered to your dock. When delivering
to an apartment building delivery will be to the central lobby only.
Delivery personnel will not unpack or setup the item for you and will
not place it in a specific room. Normal delivery hours for Large Item
Shipping are from 8 a.m. to 5 p.m. local time. The delivery company will
contact you at the number you provide to arrange a delivery time. Truck
delivery transit time is generally between 3-9 business days and varies
depending on delivery location and conditions. Deliveries to Alaska,
Hawaii and Puerto Rico and outside the continental United States require
additional transit time.
Do I have to sign for my
For security reasons,
shipments may require a signature at the receiving location.